Order Management Portal
Optimizing purchase orders for seamless sales efficiency
Challenge
Challenge
Challenge
J-Long Limited’s online portal was cluttered and inefficient, hindering the sales team and executives. They struggles to manage multiple orders effectively, leading to decreased productivity and potential customer dissatisfaction. Addressing these issues is crucial for enhancing operational efficiency and improving customer service.
J-Long Limited’s online portal was cluttered and inefficient, hindering the sales team and executives. They struggles to manage multiple orders effectively, leading to decreased productivity and potential customer dissatisfaction. Addressing these issues is crucial for enhancing operational efficiency and improving customer service.
J-Long Limited’s online portal was cluttered and inefficient, hindering the sales team and executives. They struggles to manage multiple orders effectively, leading to decreased productivity and potential customer dissatisfaction. Addressing these issues is crucial for enhancing operational efficiency and improving customer service.
Inefficient Order Processes
Their clients and sales team face significant delays due to cumbersome order management systems, leading to frustration and potential loss of sales.
Complex PO Management
Outdated systems complicate the organization and tracking of purchase orders (POs) from multiple clients.
Lack of Production Tracking
The absence of effective tracking mechanisms results in difficulties in monitoring production workflows, affecting timely deliveries and client satisfaction.
Process
Process
Process
Research & Planning
We began with competitive research to identify industry best practices. Then, we developed personas from stakeholder interviews to understand user needs and pain points, such as difficulties in PO management and limited data access.
Research & Planning
We began with competitive research to identify industry best practices. Then, we developed personas from stakeholder interviews to understand user needs and pain points, such as difficulties in PO management and limited data access.
Research & Planning
We began with competitive research to identify industry best practices. Then, we developed personas from stakeholder interviews to understand user needs and pain points, such as difficulties in PO management and limited data access.
UX/UI Design
We focused on information architecture to create an intuitive layout. We started with wireframes to visualize the structure, then progressed to high-fidelity designs. We incorporated J-Long’s brand colors into the portal theme, ensuring a cohesive and professional look that resonated with the company’s identity.
UX/UI Design
We focused on information architecture to create an intuitive layout. We started with wireframes to visualize the structure, then progressed to high-fidelity designs. We incorporated J-Long’s brand colors into the portal theme, ensuring a cohesive and professional look that resonated with the company’s identity.
UX/UI Design
We focused on information architecture to create an intuitive layout. We started with wireframes to visualize the structure, then progressed to high-fidelity designs. We incorporated J-Long’s brand colors into the portal theme, ensuring a cohesive and professional look that resonated with the company’s identity.
Development
We created interactive prototypes to simulate user experience. Collaborating closely with the development team, we ensured that the implementation aligned with our design vision, addressing technical challenges effectively.
Development
We created interactive prototypes to simulate user experience. Collaborating closely with the development team, we ensured that the implementation aligned with our design vision, addressing technical challenges effectively.
Development
We created interactive prototypes to simulate user experience. Collaborating closely with the development team, we ensured that the implementation aligned with our design vision, addressing technical challenges effectively.
Validation
We conducted user testing with business analysts to gather feedback on the prototype. Their insights helped refine navigation and functionality, ensuring the final product met both user needs and business objectives.
Validation
We conducted user testing with business analysts to gather feedback on the prototype. Their insights helped refine navigation and functionality, ensuring the final product met both user needs and business objectives.
Validation
We conducted user testing with business analysts to gather feedback on the prototype. Their insights helped refine navigation and functionality, ensuring the final product met both user needs and business objectives.
Solution
Solution
Solution
The resulting portal redesign offers a seamless user experience, allowing individuals and teams at J-Long Limited to effortlessly manage purchase orders and access vital data. Key features include:
Gain Business Insights
Efficiently leverage essential metrics and analytics for strategic decision-making.
Manage Purchase order
Easily manage purchase orders with a built-in widget that uses Optical Character Recognition (OCR) for automated data extraction.
Place New Order
Seamlessly submit new orders via an intuitive online interface.
Gain Business Insights
Efficiently leverage essential metrics and analytics for strategic decision-making.
Manage Purchase order
Easily manage purchase orders with a built-in widget that uses Optical Character Recognition (OCR) for automated data extraction.
Place New Order
Seamlessly submit new orders via an intuitive online interface.
Gain Business Insights
Efficiently leverage essential metrics and analytics for strategic decision-making.
Manage Purchase order
Easily manage purchase orders with a built-in widget that uses Optical Character Recognition (OCR) for automated data extraction.
Place New Order
Seamlessly submit new orders via an intuitive online interface.
Gain Business Insights
Efficiently leverage essential metrics and analytics for strategic decision-making.
Manage Purchase order
Easily manage purchase orders with a built-in widget that uses Optical Character Recognition (OCR) for automated data extraction.
Place New Order
Seamlessly submit new orders via an intuitive online interface.
Gain Business Insights
Efficiently leverage essential metrics and analytics for strategic decision-making.
Manage Purchase order
Easily manage purchase orders with a built-in widget that uses Optical Character Recognition (OCR) for automated data extraction.
Place New Order
Seamlessly submit new orders via an intuitive online interface.
Gain Business Insights
Efficiently leverage essential metrics and analytics for strategic decision-making.
Manage Purchase order
Easily manage purchase orders with a built-in widget that uses Optical Character Recognition (OCR) for automated data extraction.
Place New Order
Seamlessly submit new orders via an intuitive online interface.
Gain Business Insights
Efficiently leverage essential metrics and analytics for strategic decision-making.
Manage Purchase order
Easily manage purchase orders with a built-in widget that uses Optical Character Recognition (OCR) for automated data extraction.
Place New Order
Seamlessly submit new orders via an intuitive online interface.
Gain Business Insights
Efficiently leverage essential metrics and analytics for strategic decision-making.
Manage Purchase order
Easily manage purchase orders with a built-in widget that uses Optical Character Recognition (OCR) for automated data extraction.
Place New Order
Seamlessly submit new orders via an intuitive online interface.
Outcome
Result
The redesign significantly improved the order process efficiency, leading to a faster turnaround time and enhanced user satisfaction. Positive feedback emphasized the intuitive interface and the seamless integration of OCR technology, which streamlined data entry and reduced errors.
Learning
As a fashion and textile graduate, this project allowed me to apply my knowledge of textile manufacturing in a digital transformation context. The challenge involved mastering OCR technology and strategically determining the most relevant information to display on purchase orders, ensuring they support effective management and decision-making.
Results
Increased Efficiency
Users report significant time savings and improved productivity through optimized scheduling recommendations.
Positive User Feedback
High user satisfaction ratings and positive reviews highlight the app's intuitive interface and powerful AI capabilities.
Growing User Base
The app quickly gained traction among individuals and businesses worldwide, with a steady increase in user adoption and engagement.
Krystalization © 2025
Krystalization © 2025
Krystalization © 2025