IT Company Website

Enhancing user experience through website redesign

ROLE

UX/UI Designer

EXPERTISE

Web Design

YEAR

Apr 2024

Challenge

Challenge

Challenge

Toppwork Ltd is an IT consulting company, specializing in mobile app development, CRM systems, and ERP solutions. Despite its strong reputation for high-quality, tailored solutions, Toppwork faces challenges due to its outdated website, which undermines its brand image and limits growth potential.

Outdated Website

Fails to reflect Toppwork's modern identity, leading to a disconnect with potential clients.

Limited Functionality

Absence of modern features restricts user experience and client interactions.

Ineffective Communication

Does not clearly convey Toppwork's value proposition, hindering audience attraction.

Process

Process

Process

Research & Planning

We developed brand guidelines for visual consistency, conducted market research to understand trends, and created user personas to define target segments. We used these personas to study pain points and identify opportunities, along with developing empathy maps for user insights.

Research & Planning

We developed brand guidelines for visual consistency, conducted market research to understand trends, and created user personas to define target segments. We used these personas to study pain points and identify opportunities, along with developing empathy maps for user insights.

Research & Planning

We developed brand guidelines for visual consistency, conducted market research to understand trends, and created user personas to define target segments. We used these personas to study pain points and identify opportunities, along with developing empathy maps for user insights.

UX/UI Design

We organized the website layout using information architecture to improve navigation. We created informational videos and micro-animations for engaging interactions and designed eye-catching content layouts to attract user attention.

UX/UI Design

We organized the website layout using information architecture to improve navigation. We created informational videos and micro-animations for engaging interactions and designed eye-catching content layouts to attract user attention.

UX/UI Design

We organized the website layout using information architecture to improve navigation. We created informational videos and micro-animations for engaging interactions and designed eye-catching content layouts to attract user attention.

Development

We focused on implementing SEO best practices and prototyping to ensure an optimal user experience. This involved collaborating with developers to create a site structure that enhances search visibility and usability.

Development

We focused on implementing SEO best practices and prototyping to ensure an optimal user experience. This involved collaborating with developers to create a site structure that enhances search visibility and usability.

Development

We focused on implementing SEO best practices and prototyping to ensure an optimal user experience. This involved collaborating with developers to create a site structure that enhances search visibility and usability.

Validation

We collected feedback from internal teams and stakeholders to identify improvements. We used insights from Google Analytics and stakeholder input to iteratively refine content and user flows, enhancing usability and effectiveness.

Validation

We collected feedback from internal teams and stakeholders to identify improvements. We used insights from Google Analytics and stakeholder input to iteratively refine content and user flows, enhancing usability and effectiveness.

Validation

We collected feedback from internal teams and stakeholders to identify improvements. We used insights from Google Analytics and stakeholder input to iteratively refine content and user flows, enhancing usability and effectiveness.

Solution

Solution

Solution

The redesigned Toppwork Limited website features a modern theme, enhanced engaging content, and a seamless user flow tailored for potential business partners. Key features include:

Outcome

Outcome

Outcome

Result

The website achieved a favorable bounce rate and experienced a substantial increase in page views, significantly boosting our online visibility and engagement, as measured by Google Analytics. These improvements demonstrate the effectiveness of our strategies in attracting and retaining visitors.

Learning

This project provided a valuable opportunity to produce an informational video and refine my skills in content and digital marketing. Despite facing jet lag challenges due to collaboration with an overseas development team, I learned effective online communication strategies to facilitate seamless teamwork.